**Please “back up” your iPhone before bringing it to us for any repair**
We offer a no fix - no fee policy.
The most common repair that we carry out is a screen replacement. If you have dropped your iPhone and caused the glass to smash, crack or shatter, then it will need replacing.
Sometimes, after an iPhone is damaged, part of the display will no longer respond to touch or it will have a black blemish on it (LCD bleed). A screen replacement will rectify these faults and your iPhone will look like new!
We only use Premium Quality Screen's on all of our replacements and offer a 9 month warranty with each screen repair. Warranty does not cover any physical damage, scratches or gauges in the screen and the warranty is offered on a like for like replacement.
If you have dropped your iPhone and the screen has smashed, there may be further damage to other components within the iPhone. For example: the Front "selfie" camera may be damaged due to glass fragments scratching the lens. If this is the case, this is a seperate repair and you will be charged for the camera repair. We will not carry out any further repairs without consulting you first.
If the battery 'percentage' on your iPhone is dropping dramatically (usually between 40-60% down to below 10%) after very little use, isn't holding its charge like it used too or your iPhone gets hot when charging, it is highly likely that the battery will need replacing. We can replace your battery in under 30 minutes and have your iPhone holding charge as it is meant to do.
The charging/lightning port of your iPhone can become damaged in a number of ways, either through general wear and tear, liquid/water damage or dust getting into the port area.
Replacing the iPhone charging port will usually take around 30 minutes. We take the phone apart, replace the dock connector and test it to ensure everything is working as it should.
If you are unable to hear the person on the other end of the phone or the sound is "crackly" or very quiet during calls, we can replace the ear speaker which should rectify this fault.
The loud speaker is located at the bottom of your iPhone and is used when playing music, watching films/tv etc. If your loud speaker is "crackly", "tinny" or not working at all then we can replace it for you.
Front "selfie" Camera
The front facing "selfie" camera is located at the top of your iPhone and is part of a flex cable that also has the "SIRI" microphone, Ear speaker and Proximity sensor on it.
If, when you open your front facing camera via the camera app, your iPhone displays a black screen, then the flex cable containing your front facing camera will need replacing.
Alternatively, if any of the above components (SIRI microphone, Ear speaker or the Proximity sensor) aren't working, then this replacement should rectify the problem.
**Please note. If the Ear Speaker isn't working, we will always look at replacing the Ear Speaker prior to replacing the flex cable as above**
If your rear camera is "shaky" or dispays a black screen when you open the camera via the camera app, then bring your iPhone to us and we will replace it or you.
This can be replaced in under 30 minutes.
(*certain models only*)
If your Home Button has stopped working or is working intermittently (usually due to a drop or cracked home button) then we can replace it. The iPhone 5s saw the introduction of "Fingerprint/Touch ID" which enhances the security of your iPhone.
We can easily change the Home Button on your iPhone, however, the "Fingerprint/Touch ID" will no longer work on iPhone models from the 5s and above - normal functionality of the home button will not be affected.
Please note, if you own an iPhone 7 or above and your home button becomes damaged/faulty, then we, or any other third party repair centre, cannot replace it. For some reason, Apple have made it impossible for anybody (but them) to replace the home button. The home button is linked to the Logic board and can only be re-set / synced by Apple.
We can replace the home button for cosmetic appearance but it will not function. We can also replace it with a ‘Bluetooth’ home button. However, the fingerprint ID will not work but normal functions will.
You can still use the home button functionality by using the "assistive touch" feature. (Settings - General - Accessibility - Assistive Touch - ON)
This will display a grey icon on your iPhone's display which you can use to navigate around the phone:
Volume Button/Mute Button (s)
If your silent/mute button is stuck or has been damaged after a drop, we can repair or replace this part. Likewise with either of your volume button's. The silent/mute button and the volume button's are all part of the same flex cable - so if you are having a problem with either of these - we can repair or replace this part.
There are two microphones on the iPhone. One is located at the bottom of your iPhone, near to the charging port and is used for making voice calls. The other is located at the top of your iPhone, near to your ear speaker and is used for "SIRI" voice commands.
If people are saying that they can't hear you during a call, or you sound "robotic", then it is likely that you will need to replace the bottom microphone.
The charging/lightning port forms part of a component that also contains the headphone jack, microphone and antenna. If you are having problems with any of these functions of your iPhone then this replacement part should solve the problem.
If your power (on/off) button isn't working or is working intermittently then bring your iPhone to us and let us replace it.
If your iPhone has been dropped, then it is possible that the flex cable connecting your power button to the logic board has been dislodged. This could be a simple fix by re-connecting the flex cable or replacing the full cable. This flex cable also has the flash/torch component on it.
This is because your iPhone thinks headphones are plugged into the headphone jack, even though they’re not. This is usually caused by a problem with the headphone jack itself. 99% of the time it’s a hardware problem, not a software problem.
The easiest way to make sure a software problem isn’t causing your iPhone to stay stuck in headphones mode is to turn your iPhone off and back on again.
The headphone jack forms part of a component that also contains the charging/lightning port, microphone and antenna. If you are having problems with any of these functions of your iPhone then this replacement part will solve the problem
If you are unsure of your iPhone's fault or your fault is not listed above, then please get in touch and we will be happy to assist or advise.
**ANY REPAIR CARRIED OUT BY US WILL VOID YOUR APPLE WARRANTY**